Trisha Booth is Head of ServiceNow Engagement at Sopra Steria, working in the ServiceNow practice. She uses her extensive experience and passion for customer satisfaction to create and maintain standards for customer satisfaction. Her role oversees the engagement with internal and external ServiceNow clients, and she is responsible for delivering exceptional platform implementation on time, on budget and to high customer satisfaction levels.
Her experience includes banking, service desk, delivery and transformation in companies including Capgemini, Atos, Barclays and EY.