Insights

Client Success Stories

Our success is determined by what we enable our clients to achieve. Discover how we help organisations meet their objectives in our client success story library. 

 

Civil Aviation Authority- Building foundations for better customer experiences.
cxpartners- the research and design team within Sopra Steria Next UK, worked with The Civil Aviation Authority (CAA) to build foundations for better customer experiences.

Delivering better, quicker and more efficient user experiences for Visa applications
Sopra Steria worked with UKVI to create a streamlined, secure visa application process. A flexible, accessible service was set up, including mobile biometric enrolment and the IDV app, which allow customers to retain their documents. 

Prioritising, modernising and protecting over 2,000 applications at Defra

Sopra Steria was appointed to support with the strategic Legacy Application Programme, a fast-paced, complex, multi-year programme of work addressing the legacy estate risks at Defra.

Blogs

Our thought leaders are experts in their fields. In our latest blog posts, they share their perspectives and shed some light on today’s most important issues.  

 

| Tom Staley, Tobias Studer Andersson

Setting the stage: Understanding the context of Innovation Management

Explore how understanding the internal and external factors shaping your business environment can drive systemic innovation, alongside actionable strategies to unlock growth opportunities.

| Joanna Finlay

Why human-centred inclusive design is essential for financial services
Inclusive design is key to meeting diverse customer needs and fostering loyalty. Discover how human-centered design helps align with Consumer Duty regulations and drives sustainable growth

From fundamentals to future trends: Customer Centricity Month 2024
Discover key insights from Customer Centricity Month 2024: exploring innovation, AI, and culture to drive growth and put customers at the heart of strategy.
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Podcasts

Our thought leaders are specialists in their fields. In our podcasts, we're joined by industry leaders to shed some light on latest industry developments and share their perspectives on today’s most important issues.  .

 

AI: A deep dive into ethics
Using AI responsibly to serve people and society 
2024
Podcasts

AI: A deep dive into data
Unlocking insights to drive smarter decisions
2024
Podcasts

AI: A deep dive into hyperautomation
Discover the transformative effects of AI & Hyperautomation
2024
Podcasts

Whitepapers

Gain valuable industry knowledge and clarity on the key topics affecting the world of digital transformation and innovation, by exploring our latest research, insights and analysis.

 

Enhancing financial crime detection by implementing end-to-end AI frameworks
This white paper explores how AI technologies are shaping the future of financial crime detection and prevention.
2024
Financial Services
Thought Leadership

Digital Ethics Outlook - the Citizen View 2024

We’ve surveyed 1,000 UK citizens to bring you this valuable insight into how you can create and deliver digital and online services that benefit the whole of society. 

2023
Central Government
Thought Leadership

Bringing Digital Identity to the citizen and consumer

The paper offers valuable insight into the public view on digital identity. It explores how we can, as an industry, encourage safe and secure digital identity adoption that benefits governments, companies, users and society as a whole. 

2023
Aerospace
Central Government
Defence & Security
Energy and Utilities
Estates Management
Financial Services
Healthcare
Local Government
Public Safety
Regulatory
Retail
Sopra Steria UK
Telco
Travel and Transport
Thought Leadership

Life at Sopra Steria

People are at the heart of everything we do. Find out more about how our teams live and breathe our values, alongside our latest fundraising initiatives and social value programmes.  

 

Meet our Oracle team
Meet some of the members of our Oracle team. Our dedication to innovation drives our approach, empowering businesses to thrive and create a lasting positive impact on the world.
2024
Life at Sopra Steria

Sopra Steria recognised as top 10 supplier for the Public Sector and Central Government
We’re thrilled to be named a top 10 supplier for the Public Sector and Central Government in TechMarketView’s latest report.
2024
Central Government
Defence & Security
Healthcare
Local Government
Public Safety
Life at Sopra Steria

Introducing Susannah Matschke, Head of Data and AI Consulting, Sopra Steria Next UK
Our AI leaders are grounded in years of experience, and focused on shaping the future. Let's meet Susannah Matschke, Head of Data and AI Consulting - Growth at Sopra Steria Next UK.
2024
Life at Sopra Steria

Latest press release

Sopra Steria selects ServiceNow for its IT service management platform
Sopra Steria, the purpose-led digital transformation provider, has announced it has selected ServiceNow to transform its IT service management platform.
Read more

Latest events and webinars

Digital Engineering Conference
Adwanted Media Research Awards 2025
REGISTER: Educate and Celebrate in partnership with ServiceNow

In the News

Removing barrier in STEM and building inclusive environments
As the world experiences rapid advancements in AI and technology, the need for diverse voices to shape these developments is critical. Sue-Ellen and many others spoke to HR Director to share their thoughts on building an inclusive workforce.
2024
In the News

Empowering financial service providers: Vulnerability toolkits to support those in need
Craig Wilson spoke to Global Banking and Finance about how financial service providers can leverage vulnerability toolkits to better identify and support vulnerable customers.
2024
In the News

New ground breaking innovation challenge
FinTech Scotland, working with ten industry partners including Sopra Steria, announces a new innovation challenge, focused on delivering positive environmental and societal outcomes. 
2024
In the News